Poor Servants of the Mother of God (PSMG) is a charitable organisation working out of a number of locations throughout the UK. We initially approached IT Corporation, who were highly recommended to us by a trusted associate, as we needed help embracing a better way to use IT to help make our work more efficient and to enable better collaboration throughout the charity.
Following an extensive tender process, Commonwealth Secretariat awarded IT Corporation the contract to supply and manage our Tech Refresh (End User Computing) project, which required the supply of a combination over of over 400 desktops and laptops of differing specifications, plus the associated number of monitors and accessories
Barber Young Burton & Rind solicitors decided to investigate a move to a cloud-based IT service as an alternative to having to replace our ageing in-house hardware and software systems and the overhead of maintaining them. The fully-managed cloud service proposed and delivered by IT Corporation provided all the functionality we required on a cost-efficient basis.
Alston Gayler engaged IT Corporation to provide a solution to consolidate our various systems and applications spread across our ageing hardware platforms. Compared to other companies we talked to, we felt that IT Corporation had best understood our needs and proposed a solution that was the best fit for our organisation.
Eton College approached a few different companies to review our Microsoft licensing position and strategy for the school. Our key requirement was to ensure that we maintained compliance for servers, end user devices and application software. We also wished to obtain best value for money and utilise the various benefits for all of our users, staff and pupils alike.
Can we guarantee that your orders will always arrive on time?
Where items are not immediately available from stock, we are heavily reliant upon information given to us from distributors and manufacturers with regard to lead times – and, unfortunately, lead times can slip as a result of circumstances beyond our control.
We ask you to appreciate that any lead times quoted are given in good faith and that we will never knowingly give you unrealistic lead times in order to secure business.
IT Corporation firmly believes in the “a problem aired is a problem spared” philosophy, and our experience has proven that when delivery problems are identified promptly, it gives everyone involved an opportunity to rectify or alleviate a potentially problematic situation. Our internal process of obtaining updates for all outstanding orders, first thing in the morning on a daily basis, enables us to implement this approach.
We will share with you any information relating to changes to original lead times as soon as we are made aware, and will take ownership of the issue and, wherever possible, work to provide an alternative option or solution.
However, we ask you to work with us and be fair and realistic when requesting delivery schedules. Some delivery requirements are more critical than others; please make us aware of any crucial elements when placing an order so we can discuss options with you (the availability of timed delivery services, for example).
This two-way partnership helps us strengthen relationships and assists us in providing our highly-regarded service levels.
Whilst this approach may not, and should not, seem revolutionary, have you ever had to chase a supplier to find out where your delivery is?⏎ BACK