Offering various levels of cover and response times, IT Corporation can support your network and your users to ensure maximum availability of your systems. Options range from standard telephone support, remote diagnostics and repair, through to on-site escalation with a guaranteed engineer response time for those more complex problems where only a hands-on approach in person will do.
Why engage IT Corporation?
▪︎ Engineers with communication skills as well as technical competence ✔︎
▪︎ Specific engineers allocated directly to your company ✔︎
▪︎ Guaranteed 1-hour response service level for all incidents logged ✔︎
▪︎ Direct access to senior engineers ✔︎
▪︎ Guaranteed service levels for on-site escalation ✔︎
▪︎ Proactive 24/7 infrastructure monitoring ✔︎
▪︎ Competitively-priced flexible & tailored contracts to suit your needs ✔︎
▪︎ Customer service always at the fore ✔︎